Hospitality Operations Manager

2 weeks ago


Middletown, Delaware, United States Birdie's Links and Drinks Full time
Position OverviewCompensation and Benefits:
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Complimentary meals and snacks
  • Provided uniforms
  • Career advancement opportunities
  • Paid time off
  • Training and development programs

Seeking an Experienced Hospitality Operations Manager


Are you prepared to contribute to an innovative and dynamic environment? Birdies Links and Drinks is in search of a skilled Hospitality Operations Manager for our premier location. As a unique dining and entertainment establishment, you will play a crucial role in establishing the venue, recruiting and training personnel, and influencing the operational direction as we advance our concept.

The ideal candidate will possess the following qualifications:
  • A minimum of 2 years of experience as a Front of House Manager in a full-service, high-volume establishment
  • Experience in bar management is advantageous
  • Understanding of cost management, including theoretical costs
  • Proficient in scheduling, inventory management, ordering, and staff training
  • Expertise in restaurant setup and operations
  • Willingness to take full responsibility for front of house management
Key Responsibilities:
  • Ensure the highest level of customer satisfaction
  • Prioritize the customer experience
  • Continuously seek improvements to enhance service
  • Promote Birdie's brand and operational standards
  • Adhere to and uphold Birdie's service protocols
  • Create daily preparation sheets based on inventory and shelf life
  • Oversee food expediting while maintaining quality and timely service
  • Supervise daily preparation tasks for front of house staff
  • Coordinate with kitchen staff as necessary
  • Manage check-out processes for both kitchen and front of house employees
  • Availability for evening, weekend, and holiday shifts
This role is ideal for individuals seeking to advance their careers within a rapidly growing company.

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