Wholesale Operations Coordinator

2 weeks ago


Seattle, Washington, United States Sherwin-Williams Full time
Position Overview: This role involves collaborating closely with commercial paint clients to assess their requirements, address inquiries regarding Sherwin-Williams products, and propose suitable solutions. The individual in this position will also be responsible for swiftly resolving any customer issues to ensure optimal client satisfaction.

Additionally, staying informed about product features and upholding the high quality and visual standards of the merchandise and store is essential.

Key Responsibilities:
  • Deliver exceptional customer service to ensure high levels of satisfaction.
  • Assist clients both in-person and via phone by identifying their needs and presenting relevant products and services.
  • Establish and nurture productive relationships with wholesale customers.
  • Accurately process sales transactions in accordance with company policies.
  • Achieve sales targets on a monthly, quarterly, and annual basis.
  • Maintain organized work order files and formulas.
  • Retrieve products from the sales floor or warehouse as required.
  • Tint and mix products according to customer specifications.
  • Restock shelves and create appealing displays.
  • Ensure cleanliness of store equipment.
  • Assist with loading and unloading delivery vehicles.
  • Support delivery efforts as needed.
  • Keep assigned areas well-stocked and visually appealing.
  • Remain knowledgeable about product offerings and discuss available options with customers.
  • Adhere to inventory control protocols.
  • Propose strategies to enhance sales performance.
Minimum Qualifications:
  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work in the country of employment without requiring sponsorship for employment work visa status.
  • Must be capable of retrieving materials from shelves and floor stacks, lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications:
  • Possess a valid, unrestricted Driver's License.
  • Hold at least a High School diploma or GED.
  • Have a minimum of one (1) year of experience in a delivery, retail, or customer service role.
  • Previous experience in selling paint and related products is advantageous.
  • Experience operating tinting and mixing equipment is preferred.
  • Ability to communicate effectively in more than one language is a plus.
  • Proficiency in reading, writing, and communicating in Spanish is beneficial.


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