Housekeeping Room Specialist

2 weeks ago


Montgomery, Alabama, United States windcreek Full time

Guestroom Services Attendant

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Location: Montgomery, AL

Job Overview:

The Hotel Housekeeping Room Attendant I is essential to ensuring an exceptional guest experience by maintaining guest rooms that are pristine, inviting, and serviced in accordance with company standards.

Purpose:

Our authentic engagement and vibrant spirit create an environment for guests, particularly women, to immerse themselves in a captivating world of enjoyment, opportunity, and belonging.

Value System:

Our passionate dedication to our mission drives us to excel, enjoy our work, and strive for excellence. We are committed to fair recognition, enhancing personal accountability, and prioritizing our customers. This commitment fosters wealth creation and expands opportunities for everyone.

Duties and Responsibilities:

  1. Exhibit a positive demeanor
  2. Welcome all guests warmly
  3. Clean up to 15 room credits during each shift
  4. Restock guestroom supplies and amenities
  5. Maintain housekeeping carts with adequate supplies
  6. Sort and manage soiled or damaged linens and towels
  7. Handle lost-and-found items appropriately
  8. Provide guests with information about the property and hotel services
  9. Perform evening turndown service as needed
  10. Conduct routine maintenance on cleaning equipment
  11. Keep storage areas and carts organized and tidy
  12. Adhere to safety protocols and utilize proper equipment
  13. Complete additional tasks as assigned

Job Requirements: (Please ensure you meet the listed requirements prior to applying)

  1. High School diploma or GED required, or currently enrolled in a GED program with completion within six months of hire
  2. Must be at least nineteen years of age
  3. Strong verbal communication skills are necessary (skills assessment will be conducted)
  4. Preferred: Six months of experience as a room attendant in a hotel or resort
  5. Ability to lift and carry up to fifty pounds
  6. Capable of working in environments with dust and on elevated floors; may require kneeling, climbing, and crawling
  7. Successful completion of job interview, including a guest service demonstration
  8. Must be able to stand and walk for the entire shift
  9. Ability to thrive in a fast-paced, high-volume setting
  10. Proficient in using standard office equipment such as phones and computers
  11. Must maintain good physical health and pass a physical fitness assessment if required
  12. Willingness to work irregular hours, including nights, weekends, and holidays
  13. Open to travel and participate in recommended training
  14. Must possess or be able to obtain a Tribal Gaming License as a condition of employment
  15. Willingness to work in a smoke-filled environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Online applications are accepted. For internal employees, please submit your Internal Job Posting Form to Human Resources.

Complaints regarding the recruitment or selection process should be directed in writing to the office of the President and CEO of Wind Creek Hospitality.



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