Housekeeping Attendant

3 days ago


Montgomery, Alabama, United States PCH, Inc. Full time
Job Summary

We are seeking a highly detail-oriented and customer-focused Housekeeping Attendant to join our hospitality team at PCH Hotels & Resorts. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and overall maintenance of assigned rooms in the hotel.

Key Responsibilities
  • Clean and Maintain Assigned Rooms: Ensure guest rooms are cleaned and maintained to the highest standards of cleanliness and presentation.
  • Verify and Inspect Rooms: Verify and visually inspect all rooms assigned daily, including vacant maintenance (VM) and vacant ready (VR) rooms, and report any discrepancies to the Housekeeping Supervisor promptly.
  • Report Maintenance Work: Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
  • Provide Exceptional Guest Service: Enter each guest room by knocking on the door and saying Good morning, Good afternoon, or Good evening, Housekeeping, displaying courtesy and respect for guests' privacy.
  • Restock Housekeeping Cart: Restock the housekeeping cart for the next day, ensuring all necessary supplies are readily available for efficient room cleaning.
  • Turn in Keys and Cart: Turn in keys and the housekeeping cart at the end of the shift, ensuring proper handover and accountability.
  • Report Lost and Found Items: Report all lost and found items found in guest rooms to the Housekeeping Manager, adhering to hotel policies.
  • Maintain Guest Hospitality: Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.
Benefits
  • Medical, Dental, and Vision Insurance
  • Tuition Reimbursement
  • 401K with Company Match
  • Employer Paid Life Insurance
  • Complimentary Employee Assistance Program
  • Paid Time Off
  • Discounted Hotel, Spa, Golf, Retail, and Food & Beverage


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