Hotel Room Cleaner

2 weeks ago


Montgomery, Alabama, United States PCH, Inc. Full time

Position Overview: As a vital member of our hospitality team, the Room Attendant plays a crucial role in ensuring the cleanliness and upkeep of designated guest rooms within the hotel. A keen eye for detail and a commitment to excellence are essential in upholding the highest standards of cleanliness and presentation.

Key Responsibilities:

  • Maintain and uphold assigned rooms to an exceptional standard of cleanliness, ensuring guest comfort and satisfaction.
  • Conduct thorough inspections of all assigned rooms daily, including vacant maintenance (VM) and vacant ready (VR) rooms, promptly reporting any discrepancies to the Housekeeping Supervisor.
  • Reassess all rooms at check-out times and communicate room status to the Housekeeping Supervisor for efficient turnover.
  • Notify the Engineering department or Housekeeping Supervisor of any maintenance issues to ensure timely repairs.
  • Enter each guest room respectfully by knocking and announcing your presence, demonstrating courtesy and respect for guests' privacy.
  • Upon entering, ensure all waste is collected and report any missing items to the Housekeeping Supervisor.
  • Change linens and prepare beds according to brand standards, creating a welcoming atmosphere for guests.
  • Thoroughly clean bathrooms, including all surfaces and fixtures, ensuring convenience for guests.
  • Dust surfaces, vacuum floors, clean inside drawers, and check under beds to maintain a tidy environment.
  • Restock housekeeping supplies for the following day, ensuring all necessary items are available for efficient cleaning.
  • Return keys and the housekeeping cart at the end of the shift, ensuring proper handover and accountability.
  • Report all found items in guest rooms to the Housekeeping Manager, adhering to hotel policies.
  • Prepare rollaway beds and notify housekeeping aides for their removal and storage, ensuring room readiness.
  • Exhibit the highest level of guest hospitality and professionalism, reflecting the hotel's dedication to exceptional service.

Benefits: PCH Hotels & Resorts prioritizes its employees by offering a competitive salary and a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Tuition Reimbursement
  • 401K with Company Match
  • Employer Paid Life Insurance
  • Complimentary Employee Assistance Program
  • Paid Time Off including Vacation, Personal, Sick, & Holidays
  • Discounted Hotel, Spa, Golf, Retail, and Food & Beverage

Equal Opportunity Employer: PCH Hotels & Resorts is an Equal Opportunity Employer, committed to providing a workplace free from discrimination.



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