Patient Financial Services Representative

6 days ago


Rutland, Vermont, United States Rutland Regional Medical Center Full time
Job Summary

We are seeking a skilled Patient Financial Services Representative to join our team at Rutland Regional Medical Center. In this role, you will play a critical part in ensuring that patients receive the financial support they need during their healthcare journey.

About This Role

This position serves as a liaison between patients, physicians, and payers, responsible for identifying payer sources for uninsured and underinsured patients. You will work closely with patients to understand their financial situations, explain available financial assistance programs, and help with insurance enrollment when applicable.

Key Responsibilities
  • Review patient billing information to identify potential financial support opportunities.
  • Explain financial assistance programs to patients and assist with insurance enrollment when necessary.
  • Collaborate with patients, physicians, and payers to resolve billing and payment issues.
Requirements

To be successful in this role, you must have:

  • A minimum of 2 years of related experience in a healthcare setting.
  • Demonstrated ability to interpret and apply policy and regulation as it applies to healthcare programs.
  • Certified Application Counselor (CAC) certification or ability to obtain within 90 days of hire.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Basic computer skills and ability to calculate income, balances, and deposits.
What We Offer

Rutland Regional Medical Center offers a competitive salary range of $17.50 - $25.91 per hour, depending on experience. We also offer a dynamic work environment, opportunities for professional growth and development, and a commitment to delivering exceptional patient care.



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