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Receptionist
2 months ago
Winston is seeking a highly skilled and organized Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our facility.
Key Responsibilities:- Provide exceptional customer service to residents, family members, employees, and visitors
- Manage the front desk and front office, maintaining a clean and organized environment
- Answer and direct phone calls, take messages, and perform general administrative tasks
- Assist with data entry, word processing, and other tasks as needed
- Maintain security and control access to the facility
- Sort and distribute mail, packages, and deliveries
- Report any issues or concerns to the Administrator
- High school diploma or equivalent required
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to multi-task, prioritize, and work under pressure
- Professional appearance and demeanor
- Ability to be resourceful, tactful, and proactive in dealing with issues
The physical demands of this role include:
- Ability to move intermittently throughout the workday
- Ability to speak and write the English language in an understandable manner
- Ability to cope with mental and emotional stress
- Ability to function independently and work effectively with others
- Ability to push, pull, move, and/or lift a minimum of 25 pounds