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Front Desk Receptionist

2 months ago

Tulsa, Oklahoma, United States Senior Star Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and creating a warm and welcoming atmosphere.

Key Responsibilities

  • Provide exceptional customer service to residents and their guests, responding to their needs and concerns in a timely and professional manner.
  • Manage the front desk operations, including answering phone calls, responding to emails, and handling resident requests.
  • Maintain accurate and up-to-date records, including resident information and communication logs.
  • Collaborate with other departments to ensure seamless communication and service delivery.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • 1-2 years of front desk experience, preferably in senior living or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners.
  • Ability to work independently and as part of a team, with a strong focus on customer service and resident satisfaction.
  • Basic computer skills and proficiency in Microsoft Office.
  • Availability to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package, including health and wellness benefits, paid time off, and opportunities for professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to make a meaningful difference in the lives of our residents and their families.

About Senior Star

Senior Star is a leading provider of senior living services, dedicated to creating a world of difference makers. Our mission is to unite and serve, with a commitment to excellence and a passion for making a difference in the lives of our residents and their families.