Front Desk Associate

2 days ago


Tulsa, Oklahoma, United States Genesis Health Clubs Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our club.

Key Responsibilities
  • Process guest check-ins and member transactions with accuracy and efficiency
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized front desk area, ensuring a safe and welcoming environment for members and guests
  • Communicate effectively with members, staff, and management to ensure seamless operations and exceptional member experience
  • Participate in staff meetings and training sessions to stay up-to-date on club policies and procedures
Requirements
  • Availability to work weekends, evenings, and holidays
  • Current CPR certification or ability to obtain within 60 days of start date
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
Physical Requirements
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate effectively with members and staff, including reading, writing, and speaking


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