Front Desk Supervisor

14 hours ago


Tulsa, Oklahoma, United States Osage Casino Full time
Job Title: Front Desk Supervisor

Osage Casino is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the activities of the front desk, valet/transportation, and reservations for guests.

Responsibilities:
  • Supervise and train front desk agents, houseperson, and valet/transportation staff
  • Participate in scheduling and workload management
  • Ensure high standards of guest service levels and response times
  • Resolve guest problems quickly and effectively
  • Enforce cash and credit handling procedures
  • Ensure staff is on time and in correct uniform
  • Work with Housekeeping Supervisor to resolve guest room status and other related issues
  • Promote a high level of customer service at all times
  • Produce and submit various reports
  • Perform duties of subordinates as needed
Requirements:
  • At least 18 years of age
  • 6 months work experience in hotel front desk required
  • Ability to obtain an ABLE liquor license
  • 1 year of supervisory experience in guest relations, hotel liaison preferred
  • Ability to pass a pre-employment drug screening and obtain an Osage Nation Gaming license
  • Valid Driver's License
  • Ability to provide documents to show eligibility to work in the United States
Working Conditions:
  • Work is generally performed in a Casino Hotel setting
  • Noise level in the work environment is moderate to high
  • Evening and/or weekend shifts may be required

  • Front Desk Supervisor

    3 weeks ago


    Tulsa, Oklahoma, United States Tulsa Club Hotel, Tulsa, OK Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Tulsa Club Hotel, Tulsa, OK. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a smooth and efficient check-in...


  • Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job Title: Front Desk SupervisorFamily & Children's Services is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring the smooth operation of our front desk operations.Key...

  • Front Desk Supervisor

    3 weeks ago


    Tulsa, Oklahoma, United States Osage Casino Full time

    Job Title: Front Desk SupervisorOsage Casino is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and leading a team of front desk agents.Key Responsibilities:Supervise and...

  • Front Desk Supervisor

    3 weeks ago


    Tulsa, Oklahoma, United States Osage Casino Full time

    Job Title: Front Desk SupervisorOsage Casino is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk, valet/transportation, and reservations for guests.Key Responsibilities:Supervise and train front desk agents,...

  • Front Desk Supervisor

    4 weeks ago


    Tulsa, Oklahoma, United States Osage Casino Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Osage Casino. As a key member of our front office team, you will be responsible for overseeing the activities of the front desk, valet/transportation, and reservations for guests.Key ResponsibilitiesSupervise and train front desk agents, houseperson, and...

  • Front Desk Supervisor

    4 weeks ago


    Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at the Ambassador Hotel Tulsa. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of knowledge about our...


  • Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor II to join our team at Family & Children's Services. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, coordinating staff responsibilities, and ensuring consistent workflows and processes.Key...

  • Front Desk Supervisor

    3 weeks ago


    Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full time

    Responsibilities:Deliver exceptional guest experiences by providing personalized service and ensuring a warm welcome to all visitors.Manage front desk operations, including guest registration, room assignments, and key control.Respond to guest inquiries and resolve issues in a professional and courteous manner.Collaborate with the front office team to...


  • Tulsa, Oklahoma, United States Osage Casino Full time

    Job SummaryAs a key member of the Osage Casino team, the Front Desk Supervisor oversees the activities of the front desk, valet/transportation, and reservations for guests. This role requires strong leadership and communication skills to ensure seamless operations and exceptional customer service.Key ResponsibilitiesSupervise front desk staff and ensure...


  • Tulsa, Oklahoma, United States Osage Casino Full time

    Job SummaryAs a Front Desk Supervisor at Osage Casino, you will oversee the activities of the front desk, valet/transportation, and reservations for guests. This role requires strong leadership and communication skills to ensure seamless guest experiences.Key ResponsibilitiesSupervise front desk staff to ensure excellent customer service and efficient...


  • Tulsa, Oklahoma, United States Filmathilton Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to oversee front desk operations and provide exceptional guest service at our Doubletree Hotel Tulsa Downtown. As a key member of our team, you will be responsible for leading a team of front desk staff, ensuring consistent customer service, and resolving customer complaints.Key...


  • Tulsa, Oklahoma, United States Senior Star Full time

    Front Desk Receptionist Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and creating a warm and welcoming atmosphere.Key...


  • Tulsa, Oklahoma, United States Senior Star Full time

    Front Desk Receptionist Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and creating a warm and welcoming atmosphere.Key...


  • Tulsa, Oklahoma, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide attentive and courteous service to...

  • Front Desk Associate

    4 weeks ago


    Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full time

    Job Title: Front Desk AssociateWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Ambassador Hotel Tulsa.Job Summary:The Front Desk Associate is responsible for providing exceptional guest service, handling guest inquiries, and ensuring a smooth check-in and check-out process.Key Responsibilities:Welcoming...


  • Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryFamily & Children's Services is seeking a skilled Front Desk Specialist to provide exceptional support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities.Key ResponsibilitiesProvide front desk support services, including telephone operations and general front desk...

  • Front Desk Associate

    2 weeks ago


    Tulsa, Oklahoma, United States Eastern Sports Management Full time

    Front Desk Staff Job DescriptionEastern Sports Management is seeking a highly skilled and customer-focused Front Desk Staff to join our team at the Titan Sports & Performance Center. As the first point of contact for guests, you will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key...

  • Front Desk Associate

    4 weeks ago


    Tulsa, Oklahoma, United States Eastern Sports Management Full time

    Front Desk Staff Job DescriptionEastern Sports Management is seeking a highly skilled and customer-focused Front Desk Staff to join our team at the Titan Sports & Performance Center. As the first point of contact for guests, you will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key...


  • Tulsa, Oklahoma, United States Senior Star Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As the face of our community, you will be responsible for providing exceptional service to our residents and their guests.Key ResponsibilitiesProvide warm and welcoming service to residents and guestsManage front desk operations,...

  • Front Desk Associate

    3 weeks ago


    Tulsa, Oklahoma, United States Genesis Health Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our club.Key ResponsibilitiesProcess guest check-ins and...