Front Desk Representative

2 weeks ago


Tulsa, Oklahoma, United States Hilton Garden Inn Tulsa Full time
Job Title: Front Desk Agent

Job Summary:

The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable stay at the Hilton Garden Inn Tulsa. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Respond to guest inquiries and requests in a timely and professional manner.
  • Process check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
  • Manage room assignments, key cards, and other guest-related tasks.
  • Maintain a clean and organized front desk area, adhering to hotel standards.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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