Premier Accounts Manager

3 days ago


Raleigh, North Carolina, United States Baker Roofing Company Full time
Job Summary

We are seeking a highly skilled and organized Premier Accounts Manager to join our team at Baker Roofing Company. As a key member of our Premier Accounts department, you will be responsible for coordinating customer requests with our service departments and sales teams.

Key Responsibilities
  • Manage the work order process from initial customer contact to invoicing and accounts receivable
  • Coordinate with service departments and sales teams to ensure timely and efficient resolution of customer requests
  • Communicate with customers to educate them on warranty and non-warranty repairs, and to ensure their expectations are met
  • Generate weekly and quarterly reports on revenue and analysis with each manufacturer
  • Collaborate with Salesforce and Viewpoint to ensure seamless integration and data management
Requirements
  • Experience in customer service and account management
  • Strong computer skills, including proficiency in Viewpoint, Salesforce, and Excel
  • Excellent time management and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Work Environment

This role will be based in our Raleigh office, with the opportunity to work hybrid. We offer a competitive benefits package, a structured growth plan, and intensive training courses to support your career development.

Baker Roofing Company is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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