Healthcare Operations Coordinator

2 weeks ago


Oakland, California, United States Covelo Group Full time
Overview of the Healthcare Operations Coordinator Role
  • Serve as the main liaison for the administrative team within the practice.
  • Engage with clinical, administrative, and management personnel to enhance operational efficiency and patient satisfaction.
  • Manage a variety of administrative responsibilities including CRM communications, phone interactions, referrals, documentation, authorizations, and billing processes.
  • Oversee daily clerical functions and ensure effective communication.
  • Comply with established House and Telephone Standards while maintaining a focus on patients, staff, and healthcare providers.
  • Collaborate effectively with team members and adjust to evolving priorities.
  • Utilize knowledge of operational procedures to address challenges and prioritize responsibilities.
  • Deliver outstanding customer service and guarantee the accurate flow of information within the unit.
  • Flexibility to work across various locations as required.

This position is vital in ensuring smooth operational processes and providing exceptional patient care within the practice.



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