Care Navigator

4 days ago


New York, New York, United States Tembo Health Full time
About the Role

We are seeking a highly skilled and compassionate Care Navigator to join our team at Tembo Health. As a Care Navigator, you will be the primary point of contact for caregivers, families, and seniors with dementia, providing education, support, and guidance to enhance their quality of life and ensure their safety in the home.

Responsibilities
  • Act as the primary point of contact for caregivers, families, and seniors with dementia, providing education and support to enhance their quality of life and ensure their safety in the home.
  • Screen for unmet care needs, including clinical or medication issues, behavioral issues, safety risks, and psychosocial well-being of both caregiver and patient.
  • Develop personalized care plans with support from the clinical team, incorporating research and identification of local community resources.
  • Reconcile medications and assist with medication management strategies, as well as coordinate medical care by assisting with referrals and gathering and compiling up-to-date medical records.
  • Consult with and triage complex issues with our multidisciplinary team, including licensed clinical team members.
  • Assist in developing and maintaining content for informational resources, ensuring accuracy and relevance.
  • Provide documentation and support general administrative tasks, including managing records, handling correspondence, and adapting to new tasks as they arise.
Requirements
  • College degree preferably in social work or psychology.
  • Comfortable with technology and performing this role virtually.
  • Fluent in English and Spanish with excellent communications skills.
  • Able to work in a multidisciplinary team environment.
  • Experience building rapport and collaborative relationships with patients and families.
  • Able to effectively manage difficult patient interactions with empathy and professionalism.
About Us

At Tembo Health, we are committed to improving health outcomes for seniors. Our team features a wide breadth of experience in various industries and functions, bringing different ideas to the table that yield lively discussions and creative solutions. We value families first, great ideas, and getting stuff done, and we look for people who share these values.

What We Offer

We offer a competitive salary range of $40,000 to $60,000, as well as opportunities for professional growth and development in a dynamic startup environment. If you are a mission-driven, goal-oriented individual who is passionate about improving health outcomes for seniors, we encourage you to apply.


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