Care Navigator

4 days ago


New York, New York, United States Tembo Health Full time
About the Role

We are seeking a highly skilled and compassionate Care Navigator to join our team at Tembo Health. As a key member of our multidisciplinary team, you will play a vital role in enhancing the quality of life for individuals with dementia and their families.

Responsibilities
  • Act as the primary point of contact for caregivers, families, and seniors with dementia, providing education and support to ensure their safety and well-being.
  • Screen for unmet care needs, including clinical or medication issues, behavioral issues, safety risks, and psychosocial well-being of both caregiver and patient.
  • Develop personalized care plans with support from our clinical team, incorporating local community resources and medication management strategies.
  • Consult with and triage complex issues with our multidisciplinary team, including licensed clinical team members.
  • Assist in developing and maintaining content for informational resources, ensuring accuracy and relevance.
  • Provide documentation and support general administrative tasks, including managing records and adapting to new tasks as they arise.
Requirements
  • College degree preferably in social work or psychology.
  • Comfortable with technology and performing this role virtually.
  • Fluent in English and Spanish with excellent communication skills.
  • Able to work in a multidisciplinary team environment.
  • Experience building rapport and collaborative relationships with patients and families.
  • Able to effectively manage difficult patient interactions with empathy and professionalism.
Bonus Qualifications
  • Master of Social Work (MSW).
  • Experience in healthcare, ideally with dementia.

We are a venture-backed company with funding from big tech investors, led by a team of entrepreneurs who have built and scaled unicorn tech companies. Our team includes startup veterans, physicians, and more. We are committed to making a meaningful impact on healthcare and are looking for smart, mission-driven, goal-oriented team members who are creative problem solvers and big dreamers.


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