Senior Transitional Care Navigator

1 week ago


New York, New York, United States VNS Health Full time
About the Role

As a Senior Transitional Care Assistant at VNS Health, you will play a vital role in ensuring seamless transitions of care for our clients. You will serve as a navigator, educator, and advocate, empowering clients with the knowledge and tools they need to navigate the healthcare system.

Key Responsibilities
  • Client Navigation: Understand and discuss client-defined healthcare and functional goals, and anticipated post-discharge care needs to ensure a smooth transition home or to other level of care setting.
  • Collaboration and Communication: Work closely with the Care team to monitor and track client progress, prepare detailed and accurate documentation, and facilitate periodic case record reviews and case conferences.
  • Interdisciplinary Team Collaboration: Establish and promote an ongoing collaborative relationship with direct caregivers, hospital administration, physicians, nurses, discharge planners, case managers, social workers, unit clerks, homecare agencies, and other facility personnel.
  • Documentation and Follow-up: Document all interaction with the interdisciplinary team in the EMR, and follow up with clients and maintain expected timeframes as per workflow.
Requirements
  • Education: Associate's degree in human services or a related field, or the equivalent work experience, required. Bachelor's degree in a human services or related field, preferred.
  • Work Experience: Minimum of two years of customer service experience in the medical field, required. Ability to adapt to change and work in a team-based environment, required.
About VNS Health

VNS Health is a recognized leader and innovator in patient-centered and community-focused health care. We are committed to revolutionizing health care in the home and community, and we invite you to join us on this journey. At VNS Health, you will have the opportunity to make a meaningful impact on the lives of our clients and their families, while also advancing your own career and personal growth.



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