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Lead SUD Clinical Care Navigator
2 months ago
At Spring Health, we're revolutionizing mental healthcare by removing barriers to access. As a Lead SUD Clinical Care Navigator, you'll oversee a team of Clinical Care Navigators, ensuring high-quality care and support for individuals with substance use disorders.
Key Responsibilities:- Manage a team of Clinical Care Navigators, providing guidance and support to ensure exceptional client outcomes.
- Develop and implement quality assurance processes to maintain high standards of care and compliance.
- Design and deliver training programs for team members, enhancing their skills and knowledge.
- Lead strategic initiatives and process improvements within the SUD program, aligning team objectives with organizational goals.
- Provide expert-level clinical support and guidance, including complex case management and crisis intervention.
- Serve as the primary liaison between the SUD care team and other departments, ensuring seamless communication and integrated care.
- Ensure team members adhere to documentation standards and compliance regulations, reviewing records and providing feedback as necessary.
- Analyze performance data and client outcomes to inform decision-making and enhance program effectiveness.
- Address and resolve conflicts or issues within the team, maintaining a positive work environment.
- Advocate for clients and the SUD care program within the organization, contributing to program development and representing the team's needs and successes.
- Mental Health Licensure required: LCSW, LMFT, LPC with 4+ years of experience in substance use disorder (SUD) clinical care.
- Expertise in motivational interviewing and triage, along with advanced skills in leadership, quality assurance, and team management.
- Strong track record of working with diverse populations and a commitment to fostering an inclusive work environment.
- Exceptional ability to oversee and enhance client care delivery and manage complex cases with a high-touch approach.
- Proficient in various computer platforms and systems, with a capability to train others in tech-related tasks and systems.
- Actively pursues professional growth and innovation, encouraging and supporting team members in their own development and adapting strategies to meet evolving needs.
- Competitive total rewards package, including stock options and benefits.
- Health, Dental, Vision benefits, and an individual One Medical account.
- Employer-sponsored 401(k) match of up to 2%.
- Generous paid time off, 10 sick days, and 12 paid holidays throughout the year.
- Access to fertility care support through Carrot and $4,000 reimbursement for related fertility expenses.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
We're committed to building a diverse, inclusive, and authentic workplace. If you're passionate about making a difference in mental healthcare, join us at Spring Health and be part of a team that's revolutionizing the industry.
