Senior Client Consultant

1 day ago


Oak Park, Illinois, United States Shaker Recruitment Marketing Full time
Job Description

The Senior Client Consultant is a key role in our organization, responsible for managing mid to large enterprise accounts and ensuring client satisfaction. This individual will serve as the primary point of contact for clients, building strong relationships and identifying new opportunities for collaboration.

Key Responsibilities:
  • Manage day-to-day client interactions and develop strategic plans to meet client objectives
  • Build and maintain strong relationships with clients, internal departments, and partners
  • Act as a trusted advisor to clients, providing guidance on recruitment marketing strategies and solutions
  • Maintain a deep understanding of client dynamics, including business objectives, talent acquisition needs, and challenges
  • Coordinate with internal departments to ensure seamless delivery of client projects and initiatives
  • Develop and implement long-term plans to meet client objectives and drive consistent growth and client billings
  • Consult on and close customer contracts, ensuring alignment with client needs and objectives
Qualifications:
  • BA and 10+ years of progressive client management experience, preferably in the talent acquisition industry
  • Demonstrable business acumen and deep understanding of business sales processes
  • Confident negotiation and problem-solving skills
  • Excellent presentation and communication skills, with the ability to interact with clients at all levels
  • Passion for helping others and solution selling, with a focus on delivering exceptional results
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment
  • Intuitive questioning and learning skills, with the ability to proactively dig into issues and offer solutions
  • Detail-oriented and highly organized, with exceptional follow-through and attention to detail
  • Knowledge of current talent industry marketing and advertising trends and best practices
  • Proficient in PowerPoint, MS Office, Excel, Filemaker, and LinkedIn


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