Client Relationship Consultant

7 days ago


Park Forest, Illinois, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Client Relationship Consultant, you'll play a critical role in achieving this goal.

Key Responsibilities
  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and attend to clients' banking needs, providing personalized solutions and recommendations
  • Develop a deep understanding of our banking products and services, including digital offerings
  • Collaborate with branch team members and partners to deliver exceptional client experiences
  • Stay up-to-date on industry trends and regulatory requirements to ensure compliance and operational excellence
Requirements
  • High school diploma or equivalent
  • 1-3 years of customer service experience
  • 1-3 years of sales experience
  • Proven ability to build and foster relationships with clients
  • Strong communication and interpersonal skills
  • Basic knowledge of banking products and services
Preferred Qualifications
  • Experience in the financial services industry
  • Thorough knowledge of banking products and services
  • Ability to explore and identify clients' true needs
  • Proven customer service and interpersonal skills
What We Offer

As a Client Relationship Consultant at U.S. Bank, you'll enjoy a comprehensive benefits package, including:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

We're an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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