Account Manager Assistant
4 days ago
The Account Manager Assistant plays a vital role in serving and interacting with customers, preparing orders for production, and performing clerical support tasks under the direction of the Account Manager or Senior Account Manager. This position requires excellent communication skills, organizational abilities, and attention to detail.
Key Responsibilities:
- Enter orders with complete job specifications into the core business system.
- Process and prepare shipping and mailing instructions.
- Process and route all proofs and materials supplied by customers.
- Assist with processing change orders.
- Gather information for Account Manager or Senior Account Manager.
- Assist in creating and maintaining customer standing instructions and profiles.
- Assist with entering specifications for Estimating.
- Answer incoming phone calls and e-mails, resolving customer questions and concerns.
- Maintain an accurate and timely filing system of sample books/issues and master job files.
- Provide desk coverage for the Account Manager and manage their duties when they are out of office.
Requirements:
- High school diploma or GED along with some customer service experience.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
Salary Estimate: $45,000 - $60,000 per year, depending on location and experience.
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