Insurance Account Management Professional
4 weeks ago
We are seeking a highly skilled and motivated Insurance Account Management Professional to join our team at Lake Michigan Credit Union.
About the RoleThis is a challenging and rewarding position that requires strong communication and problem-solving skills. As an Insurance Account Management Professional, you will be responsible for providing exceptional customer service to Personal Lines clients, working closely with Producers and Sales teams, and processing policy changes and premium payments in a timely manner.
Key Responsibilities:- Assist and educate clients on insurance coverages and exclusions, billing inquiries, and other personal lines insurance questions.
- Answer inbound calls through a phone queue and provide timely support to clients.
- Process policy changes and premium payments through carrier websites and agency management systems.
- Handle underwriting requests in a timely and efficient manner.
- Review and process policy renewals and remarkets, ensuring seamless transitions for clients.
- Work closely with Producers and Sales teams to ensure effective communication and collaboration on new accounts and existing account changes.
- A high school degree or equivalent.
- An active Property & Casualty License or willingness to obtain one.
- Superior customer service skills and ability to work well in a fast-paced environment.
- Excellent organizational and time management skills, with a focus on meeting deadlines and delivering results.
As an Insurance Account Management Professional at Lake Michigan Credit Union, you can expect a competitive salary of $50,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package, including health and wellness programs, retirement options, and paid time off. You will also have opportunities for professional growth and development, working with a talented team of professionals who share your passion for delivering exceptional service to our members.
Lake Michigan Credit Union is an Equal Opportunity Employer and welcomes applications from diverse candidates who share our values of integrity, respect, and community commitment.
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