Entry Access Coordinator
2 weeks ago
JOIN THE EXCITEMENT AT RETAMA PARK:
At Retama Park, we are redefining the entertainment landscape. We are constantly on the lookout for individuals who thrive in a dynamic environment. As part of our team, you will engage in a vibrant industry characterized by a fast-paced atmosphere. Collaborate with a diverse group of colleagues who share a passion for enhancing guest experiences and ensuring everyone has a memorable time.
EXPLORE YOUR BENEFITS:
We are committed to your professional development and offer a range of benefits to support your growth. Discover our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships, and more.
YOUR ROLE IN GUEST EXPERIENCE:
As an Entry Access Coordinator, you will:
- Adhere to all property policies and procedures related to guest service standards.
- Manage the collection, processing, and sale of entry tickets while assisting guests with inquiries and navigating the property.
- Maintain accurate counts of guests entering the venue and balance ticket sales.
- Handle and secure financial transactions, ensuring proper balancing and verification through the ticketing system.
- Prepare and verify closing paperwork, addressing any financial discrepancies as necessary.
- Report any suspicious or unusual activities to management promptly.
- Perform additional related duties as assigned while maintaining confidentiality in all company matters.
WHAT WE SEEK:
We value:
- Prior experience in cash handling roles.
- Exceptional customer service and interpersonal skills.
- Strong written and verbal communication abilities; proficiency in English is essential.
- Basic computer, tablet, and typing skills.
- High levels of confidentiality and professionalism.
- Basic math skills.
- A proactive approach to problem-solving and the ability to maintain energy in a fast-paced environment.
- Collaborative skills to effectively communicate with team members across all levels.
- Flexibility to work varying schedules, including evenings, weekends, and holidays.
BE PART OF OUR JOURNEY:
At Retama Park, we have established ourselves as a leader in integrated entertainment and gaming experiences. Our commitment to diversity and sustainability extends to our community, team members, vendors, and the environment. Join us as we continue to transform the entertainment industry.
Equal Opportunity Employer
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