Hotel Operations Coordinator

3 days ago


Durham, North Carolina, United States Summit Hospitality Incorporated Full time
Responsibilities
  • Provide exceptional customer service to all guests, responding to their needs and resolving any issues in a professional and timely manner.
  • Manage guest check-ins and check-outs, including processing payments and handling room assignments and cancellations.
  • Maintain accurate records and perform other administrative tasks as required.
  • Work collaboratively with other departments to ensure seamless delivery of services to our guests.
Requirements

To be considered for this role, you will need to have:

  • Two years previous experience as a Front Desk Agent in a hotel or hospitality setting.
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure and maintain a positive attitude in a fast-paced environment.
  • Basic computer skills and knowledge of software applications such as FOSSE and Microsoft Office.
Salary Information

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience.



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