Front Desk Operations Manager

4 days ago


Durham, North Carolina, United States Hotel Durham Llp Full time
Job Summary

We are looking for a detail-oriented and customer-focused Night Auditor to join our team at Hotel Durham Llp. In this role, you will be responsible for maintaining accurate financial records and providing exceptional service to our guests.

Key Responsibilities
  • Maintain accurate and up-to-date financial records, including room revenue and other charges.
  • Prepare and submit daily management and accounting reports to management.
  • Communicate effectively with other departments to resolve issues and exchange information.
  • Provide exceptional customer service to guests, including responding to their requests and resolving any issues that may arise.
Requirements and Qualifications
  • High school diploma or equivalent required; 2 years of hotel experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic computer skills and knowledge of office equipment required.
  • Strong problem-solving skills and ability to work independently.
Estimated Salary Range

$50,000 - $60,000 per year, based on experience and qualifications.



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