Hotel Operations Manager
3 days ago
Job Summary
We are seeking an experienced Night Auditor to join our team at the Candlewood Suites Durham - RTP hotel in Durham, NC. As a key member of our front desk operations team, you will be responsible for ensuring seamless overnight services and maintaining accurate financial records.
About the Job
The ideal candidate will have at least 1 year of progressive experience in a hotel or related field, with a strong understanding of accounting principles and Windows operating systems. You will be expected to work independently with minimal supervision, handling guest requests, balancing transactions, and preparing daily reports.
Responsibilities
- Register guests, manage reservations, and prepare daily reports
- Balance transactions, conduct security walks, and maintain accurate financial records
- Handle guest requests, complaints, and concerns in a professional manner
- Maintain high standards of personal appearance and grooming, adhering to Aimbridge Hospitality's brand standards
- Comply with all company policies and procedures, including safety and emergency protocols
- Assist with training new Night Auditors as requested by management
- Perform any other duties as assigned by the Guest Services Manager or other members of management
Requirements
- At least 1 year of progressive experience in a hotel or related field
- Strong understanding of accounting principles and Windows operating systems
- Ability to work independently with minimal supervision
- Excellent communication and problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
Benefits
- Competitive salary: $35,000 - $45,000 per year
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
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