Hotel Operations Director at Hilton Garden Inn Durham Southpoint

4 days ago


Durham, North Carolina, United States Summit Hospitality Incorporated Full time

About the Role

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The Senior Hotel Management Position at Summit Hospitality Incorporated involves leading a dynamic team to drive hotel success, focusing on five key performance areas: guest satisfaction, financial performance, sales and marketing, property maintenance, and employee quality and morale. As a seasoned hospitality professional, you will oversee daily operations, implement effective strategies, and foster a culture of excellence within the hotel.

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Main Responsibilities

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  1. Develop and execute operating plans, leveraging best practices and Standard Operating Procedures to drive revenue growth and improve profitability.
  2. Lead a high-performing team, fostering open communication, coaching, and mentoring to enhance employee engagement and productivity.
  3. Build strong relationships with stakeholders, including guests, vendors, and community partners, to promote the hotel's image and reputation.
  4. Monitor and analyze financial performance, identifying opportunities for improvement and implementing corrective actions to meet or exceed budgeted targets.
  5. Stay up-to-date with industry trends, attending conferences, workshops, and training sessions to maintain expertise and share knowledge with the team.
  6. Promote a culture of safety, quality, and sustainability, adhering to company policies and regulatory requirements.
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Essential Skills and Qualifications

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  • Proven track record of success in senior hotel management roles, preferably with national brands.
  • Strategic thinking, leadership, and problem-solving skills, with the ability to adapt to changing circumstances.
  • Strong communication, interpersonal, and coaching skills, with a customer-centric approach.
  • Technical skills in hotel software systems, including Property Management Systems (PMS) and Revenue Management Systems (RMS).
  • A bachelor's degree in Hospitality Management or a related field, or equivalent experience.
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Compensation and Benefits

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  • An estimated annual salary range of $150,000 - $220,000, depending on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan.
  • Opportunities for career growth and professional development, including training and education assistance.
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About Us

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Summit Hospitality Incorporated is an Equal Opportunity Employer, dedicated to fostering diversity, equity, and inclusion in the workplace. We offer a competitive compensation package and a dynamic work environment that values innovation, teamwork, and customer satisfaction.



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