Guest Relations Specialist
2 weeks ago
Zealandia Holding Co. is seeking dedicated part-time Customer Experience Associates to join our team. This role is essential in ensuring that our guests receive outstanding service and support during their visit.
Job Location
Our facility is located in a welcoming environment designed for guest engagement.
Employment Type
Part Time
Work Schedule
Flexible shifts available
Key Responsibilities
- Welcome guests warmly and assist them in navigating our services.
- Deliver exceptional service that aligns with our company standards.
- Maintain cleanliness and organization of the guest reception area.
- Address guest inquiries and resolve concerns promptly.
- Foster positive relationships with returning guests and members.
- Participate in training programs to enhance service delivery skills.
Qualifications
- High School diploma or equivalent experience.
- Prior experience in customer service is preferred.
- Strong verbal communication skills.
- Ability to work collaboratively in a team environment.
Benefits
As a part-time employee, you will have access to a range of benefits, including:
- Employee meal during shifts (certain restrictions may apply).
- Discounts on food and beverage services.
- Opportunities for professional development and advancement.
Work Environment
This position requires standing for extended periods and interacting with guests in a dynamic setting. Flexibility in scheduling is essential to meet operational needs. Zealandia Holding Co. is committed to providing a supportive and engaging workplace for all employees.
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