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Administrative Coordinator

2 months ago


Schenectady, New York, United States Perfect Water Full time
Job Summary

Perfect Water, a leading residential and commercial water treatment business, is seeking an experienced Administrative Assistant/Customer Relations Specialist to join our growing team. As a key member of our operations team, you will be responsible for providing exceptional customer service, administrative support, and business operations assistance.

Key Responsibilities
  • Customer Service: Provide timely and professional responses to customer inquiries, resolve issues, and ensure customer satisfaction.
  • Administrative Support: Maintain accurate records, manage office supplies, and perform various administrative tasks as needed.
  • Business Operations: Assist with scheduling appointments, managing customer relationships, and coordinating with internal teams to ensure seamless operations.
  • Communication: Develop and maintain effective communication with customers, vendors, and internal teams to ensure timely and accurate information exchange.
  • Problem-Solving: Identify and resolve customer complaints, and escalate issues to management as needed.
Requirements
  • Experience: Minimum 5 years of administrative experience, with a strong background in customer service and business operations.
  • Skills: Excellent communication, problem-solving, and organizational skills, with the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.
  • Software: Proficient in Microsoft Office, with experience in CRM systems and other business software.
Working Conditions

This is a full-time position, with a competitive hourly salary and benefits package. Perfect Water is an equal opportunity employer, committed to diversity and inclusion in the workplace.