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Business Development Associate

1 month ago

Hartford, Connecticut, United States American Addiction Centers Full time
About the Role

We are seeking a highly motivated and results-driven Outreach Associate to join our team at American Addiction Centers. As a key member of our business development team, you will be responsible for building and maintaining relationships with qualified referral partners in assigned territories, facilitating admissions to our treatment programs, and driving business growth.


Key Responsibilities

The successful candidate will have a strong understanding of the substance abuse industry, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision. Key responsibilities will include:


  • Identifying and building relationships with key referral partners to drive business growth.
  • Maintaining a regular servicing schedule to ensure a balance of referral partner maintenance and new business development.
  • Managing client-related communication and CRM remotely, using AAC-provided smart mobile devices, and occasionally traveling overnight.
  • Effectively converting general inquiries into admissions by managing the admissions process and meeting monthly Key Performance Indicators (KPIs).
  • Having a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
  • Multitasking, problem-solving, and working with minimal supervision to achieve business objectives.
  • Conducting quality presentations for agencies, hospital staff, discharge planners, and other groups as identified.
  • Building and maintaining productive interdepartmental relationships.
  • Adhering to expense limitations and guidelines and submitting monthly expenses via Expensify by the designated deadline.
  • Communicating effectively with key team members regarding potential admits and clients in the pipeline.
  • Assisting the clinical team with discharge planning, identifying and contacting appropriate facilities for transfer of care when needed.
  • Having knowledge of managed care and insurance, as it relates to mental health benefits, is a plus.

Requirements

To be successful in this role, you will need:


  • A four-year degree or equivalent demonstrated experience in the addiction treatment marketing field.
  • At least one year of related experience and/or training, or an equivalent combination of education and experience.
  • Organizational skills, ability to multitask, and travel through multiple states.
  • Technological savvy and ability to create reports outlining weekly visits.
  • Knowledge of the substance abuse industry is preferred.

American Addiction Centers is an equal opportunity employer and is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.