Financial Operations Specialist

7 days ago


Lombard, Illinois, United States Forum Financial Management, LP Full time
About Forum Financial Management, LP

Forum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm with over $7 billion in assets under management. Founded in 2002, the company transitioned to an independent advisory firm in 2009. Forum's investment strategy is rooted in decades of academic research, employing a highly diversified approach known as evidence-based investing. This methodology aims to remove emotions from investment decisions, advising clients to avoid short-sighted moves based on current market conditions.

Job Summary

We are seeking a Client Service Associate to join our expanding team in Lombard. This role involves direct client contact to service new and existing accounts, working closely with Financial Advisors who have primary client relationships.

Key Responsibilities
  • Client Service and Support: Deliver exceptional client service and provide operational and administrative support to the firm's financial advisory team.
  • Transaction Facilitation: Facilitate various transactions and complete necessary paperwork on behalf of clients, including initiating money movements, establishing new investment accounts, transferring accounts, closing accounts, and account maintenance.
  • Collaboration and Communication: Collaborate with the Firm's third-party custodian service teams and various other entities to carry out client services.
  • Record Keeping and Documentation: Ensure accurate record keeping and documentation of all client and vendor interactions using our customer relationship management (CRM) tool.
  • Client Education: Help teach clients how to utilize our client-facing technology systems.
  • Scheduling and Preparation: Schedule and prepare client meetings.
  • Client File Maintenance: Ongoing maintenance of client electronic files.
  • Ad Hoc Projects and Process Improvement: Assist with ad hoc projects and help to maintain and improve firm processes and workflows to create efficiency.
  • Regulatory Compliance: Provide ongoing service in accordance with company and vendor policies, practices, and regulations.
Requirements
  • Education: Bachelor's degree.
  • Experience: Experienced working in a Registered Investment Advisory firm or operations for a Securities Broker-Dealer is preferred.
  • Technical Skills: Familiarity with paperwork and processes of Charles Schwab is preferred. Proficiency in Microsoft Excel and Word.
  • Personal Qualities: Self-motivated with ability to work independently and within a team environment. Meticulous attention to detail. Ability to multitask and move attention and effort back and forth between two or more activities when engaged in them at the same time. Ability to prioritize a list of outstanding tasks to effectively handle urgent matters. Strong verbal and written communication skills. Strong ability to quickly learn new technology and digital systems.
Benefits
  • Salary and Benefits: Competitive salary based on experience. A full benefits package including Health, Dental, Disability, and Life Insurance. A 401k plan that includes a company match. Paid Time Off.
  • Work Arrangement: This is a hybrid role, working a few days in the office and a few days remote. We have an office in Lombard as well as Northfield, and the candidate's location will determine which office they work from.


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