Service Manager
2 weeks ago
Service Manager Job Description
At Ultra Steak, Inc., we're looking for a skilled Service Manager to join our team. As a Service Manager, you'll be responsible for overseeing the front of house operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Lead and direct front of house staff to deliver outstanding customer experiences and meet sales targets.
- Manage customer complaints and concerns in a professional and timely manner.
- Assist with administrative tasks, such as managing invoices, processing orders, and tracking inventory.
- Develop and implement strategies to improve service desk efficiency and customer satisfaction.
- Audit work and customer service to ensure high standards are met.
- Maintain strong relationships with manufacturers, dealers, and sales representatives.
- Train new employees on company procedures and policies.
- Stay up-to-date on industry regulations, restrictions, and laws to ensure compliance.
What We Offer:
- Competitive compensation package, including base salary and monthly bonuses.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Company-paid life insurance, short- and long-disability coverage.
- Paid time off and opportunities for professional development.
We're an Equal Opportunity Employer:
We're committed to creating a diverse and inclusive work environment where everyone can thrive.
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