Service Manager

2 weeks ago


Citrus Heights, California, United States Ultra Steak, Inc. Full time

Service Manager Job Description

At Ultra Steak, Inc., we're looking for a skilled Service Manager to join our team. As a Service Manager, you'll be responsible for overseeing the front of house operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Lead and direct front of house staff to deliver outstanding customer experiences and meet sales targets.
  • Manage customer complaints and concerns in a professional and timely manner.
  • Assist with administrative tasks, such as managing invoices, processing orders, and tracking inventory.
  • Develop and implement strategies to improve service desk efficiency and customer satisfaction.
  • Audit work and customer service to ensure high standards are met.
  • Maintain strong relationships with manufacturers, dealers, and sales representatives.
  • Train new employees on company procedures and policies.
  • Stay up-to-date on industry regulations, restrictions, and laws to ensure compliance.

What We Offer:

  • Competitive compensation package, including base salary and monthly bonuses.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Company-paid life insurance, short- and long-disability coverage.
  • Paid time off and opportunities for professional development.

We're an Equal Opportunity Employer:

We're committed to creating a diverse and inclusive work environment where everyone can thrive.



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