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General Manager

2 months ago

Citrus Heights, California, United States Chuze Fitness Full time
{"title": "General Manager", "description": "Job Summary

Chuze Fitness is seeking a dynamic and experienced General Manager to lead our team and drive operational excellence. As the heartbeat of our facility, you will be responsible for delivering top-tier customer service, maintaining a clean and welcoming environment, and fostering a culture of kindness and compassion.

Key Responsibilities
  • Lead and train a team of 20-30 employees to provide exceptional customer service and maintain high standards of cleanliness and culture.
  • Work closely with the District Leadership Team to ensure seamless club operations, including front desk, Kids Club, and Smoothie Bar.
  • Recruit, onboard, and develop direct reports through coaching, performance reviews, and documentation.
  • Manage member concerns, guide the team in difficult situations, and implement improvement initiatives.
  • Meet club metrics for operational excellence, including labor management, turnover, sales, facilities management, and quality assurance.
Requirements
  • 3-5 years of professional experience successfully managing a large team.
  • 3+ years of customer service experience.
  • Ability to work a minimum of 45 hours per week in-club, including weekends and varied hours.
  • Exceptional verbal and social communication skills, with a positive attitude and teamwork-based mindset.
Perks and Benefits
  • Medical, dental, vision, and supplemental insurance.
  • Paid vacation, sick time, and holidays.
  • 401k.
  • Free gym membership and one free family/friend gym membership.
  • Professional training and growth opportunities.
  • Discounts on retail purchases and vendor partners.
  • Cell phone stipend.
  • Team building events and annual holiday parties.
", "lang_code": "en"}