Front Office Specialist

1 week ago


Austin, Texas, United States Orthopedic Specialists of Austin Full time
Job Overview

Orthopaedic Specialists of Austin is seeking a dedicated full-time Front Desk Associate to join our Registration team. This role is essential in ensuring the efficient operation of our facility.

Key Responsibilities:
  • Daily Operations: Oversee the daily activities of the front desk to facilitate seamless patient flow.
  • Patient Interaction: Engage with patients during check-in and check-out processes, ensuring a positive experience.
  • Appointment Management: Schedule and confirm appointments, including follow-up visits and necessary tests.
  • Patient Education: Provide patients with information regarding their treatment plans as directed by healthcare providers.
  • Administrative Support: Perform various clerical tasks, including bookkeeping and maintaining patient records.
  • Customer Service: Deliver exceptional service, addressing patient inquiries and concerns with professionalism.
Qualifications:
  • Education: High School Diploma or equivalent is required.
  • Experience: Previous experience in a registration or front desk role is preferred.
  • Skills: Proficient in computer usage, typing, and familiar with medical terminology.
  • Communication: Ability to communicate effectively with both patients and healthcare professionals.
  • Record Management: Experience with electronic medical records is a plus.

At OSA, we value our team members as vital contributors to delivering outstanding orthopedic care. We are committed to recruiting the most qualified individuals to maintain our high standards of service.



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