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Office and Administrative Support Specialist

2 months ago

Austin, Texas, United States OFFICE OF COURT ADMINISTRATION Full time

Job Summary:

The Office of Court Administration (OCA) is seeking a highly skilled Administrative Support Specialist IV (Front Desk Coordinator) to join our team. As a key member of our Human Resources department, you will be responsible for providing exceptional administrative support to our staff and stakeholders.

Key Responsibilities:

  • Provide exceptional customer service to staff, stakeholders, and agency management
  • Manage the front desk and provide administrative support to the HR team
  • Assist with mail management, including date-stamping, sorting, logging, and uploading invoices and travel vouchers
  • Receive and sign for packages at the front desk and coordinate with staff for pick-up
  • Perform minor maintenance requests through the Texas Facilities Commission portal
  • Assist with the coordination of meetings, preparation of meeting materials, and set-up/tear-down of meeting spaces
  • Maintain the Front Desk Manual, including procedures and reference resources
  • Perform related work as assigned and comply with all OCA policies

Requirements:

  • Graduation from high school or GED
  • Three years of experience performing clerical or administrative support work
  • Proficient in Microsoft Outlook, Word, and Excel

Preferred Qualifications:

  • Associate degree or sixty college hours from an accredited college or university with experience in business, business operations, human resources, or a related field
  • Experience working for a state agency or judicial entity
  • Experience working with a wide variety of internal and external customers, including senior-level management and/or judicial officers
  • Experience working in the Centralized Accounting, Payroll, and Personnel System (CAPPS)
  • Experience using Microsoft SharePoint

Knowledge, Skills, and Abilities (KSAs):

  • Knowledge of legal principles, practices, and proceedings
  • Knowledge of agency laws, regulations, and rules
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Skill in the use of a computer and applicable software
  • Ability to prepare legal documents
  • Ability to interpret and apply laws, rules, and regulations
  • Ability to conduct research
  • Ability to summarize findings
  • Ability to communicate effectively

Employment Conditions:

  • Operates standard office equipment
  • Performs sedentary office work
  • May be required to move equipment or other materials weighing up to 20 pounds