Professional Programs Assistant Manager

1 week ago

New York, New York, United States 911 Memorial & Museum Full time

DEPARTMENT: Museum Programs

REPORTS TO: Director of Public and Professional Programs

CLASSIFICATION: Exempt

SALARY: $73K–$76K per year

Note: This position requires a cover letter for consideration. Refer to the "How to Apply" section of the job description for details. Applications without a cover letter will not be considered.

POSITION OVERVIEW

The National September 11 Memorial & Museum is dedicated to commemorating and honoring the lives lost during the tragic events of September 11, 2001, and February 26, 1993. Through various commemorative activities, exhibitions, and educational initiatives, the museum pays tribute to the 2,983 individuals who perished, as well as those who bravely risked their lives to assist others and those who showed remarkable compassion in the aftermath.

The museum currently provides specialized programming for law enforcement, intelligence, military, and first responder sectors. In alignment with our mission, we are expanding these essential programs into the private sector. The Assistant Manager of Professional Programs will play a pivotal role in supporting and managing this expansion, leveraging their expertise to ensure that these initiatives resonate with participants and achieve the intended scale. This role will involve collaboration with the Director of Public and Professional Programs to design programs, strategize for growth, conduct outreach, and continuously assess our effectiveness.

The Assistant Manager will report directly to the Director of Public and Professional Programs and may need to accommodate early morning and occasional weekend work. The institution currently operates under a hybrid work model, allowing for both onsite and remote work, although these policies may evolve based on program requirements. This position is grant-funded and is expected to continue through December 31, 2027, with potential for extension based on future funding.

ESSENTIAL FUNCTIONS

  • Collaborate with Professional Programs staff to create, implement, and deliver programs that engage a diverse array of professional audiences.
  • Design tailored programs for specific groups, encompassing program development, research, writing, presentation creation, execution, and evaluation.
  • Act as the primary liaison for assigned partners and programs.
  • Build and maintain relationships across various industries to promote and enhance our programming.
  • Work alongside the Director of Public and Professional Programs on strategic program development, including onsite, offsite, and virtual offerings.
  • Oversee logistics such as speaker arrangements, tour guide coordination, and other program details to ensure meaningful experiences for all participants.
  • Conduct research as needed to support the development of Professional Programs content.
  • Perform additional duties as required to fulfill our mission.

QUALIFICATIONS/SKILLS/REQUIREMENTS

  • Bachelor's degree or equivalent experience is required.
  • Comprehensive understanding of the private sector landscape, including various industries, their training needs, and organizational structures.
  • Demonstrated success in creating impactful programming that aligns with educational and business objectives.
  • Strong project management abilities, including planning, executing, and monitoring multiple programs within established timelines and budgets.
  • Highly organized with a strong attention to detail.
  • Effectively assesses priorities and performs well under pressure.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Exceptional written and verbal communication skills.
  • Self-motivated, takes initiative, and works effectively both independently and as part of a team.
  • Exhibits discretion and represents the Museum with integrity and professionalism.
  • Comfortable engaging with diverse audiences.

QUALIFICATIONS/SKILLS DESIRED

  • Experience in one of the professional sectors mentioned above.
  • Familiarity with the events and context surrounding 9/11.

Note: Research indicates that women and people of color are less likely to apply for positions unless they feel they meet all qualifications. We are primarily interested in finding the best candidate for the role, which may include individuals from non-traditional backgrounds. The National 9/11 Memorial & Museum may consider a combination of knowledge, skills, education, and experience to meet minimum qualifications. We encourage candidates to consider their diverse backgrounds and skill sets when applying.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS

  • Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
  • Assist with other special projects and events in support of the 9/11 Memorial and Museum, as assigned.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment described in this job description represent those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to see, be mobile, and communicate effectively with the public and staff.

The work environment is an indoor, climate-controlled office setting comprising cubicles, walled-off offices, and group conference rooms. The noise level in the office is typically low. Employees must comply with the organizational Health and Safety Plan. Minimal travel is required.

This job description outlines the responsibilities and qualifications associated with this position and is not intended to be exhaustive. Employees are expected to perform other business-related duties as assigned by their supervisor or management.

The organization reserves the right to modify or reassign job responsibilities, duties, and scheduled work hours as necessary based on business needs.

The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum is committed to fostering an organizational culture that supports diversity, equity, inclusion, and accessibility (DEIA). We strive to create a collaborative, open, and equitable environment where staff feel valued and respected for their contributions, professional expertise, and unique perspectives. We encourage and celebrate an inclusive atmosphere where sharing ideas and collaborative problem-solving are welcomed, regardless of one's role or background.

Reasonable accommodations may be made for qualified candidates during the interview process to enable individuals with disabilities the opportunity to interview.

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