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Professional Programs Assistant Manager
2 months ago
DEPARTMENT: Museum Programs
REPORTS TO: Director of Public and Professional Programs
CLASSIFICATION: Exempt
SALARY: $73K–$76K per year
Note: This position requires a cover letter for consideration. Refer to the "How to Apply" section of the job description for details. Applications without a cover letter will not be considered.
POSITION OVERVIEW
The National September 11 Memorial & Museum is dedicated to commemorating and honoring the lives lost during the tragic events of September 11, 2001, and February 26, 1993. The institution also pays tribute to those who selflessly acted to save others and those who showed remarkable compassion in the aftermath.
The museum currently provides specialized programming for law enforcement, intelligence, military, and first responder organizations. In an effort to broaden our outreach, we are expanding these mission-driven programs into the private sector. The Professional Programs Assistant Manager will play a crucial role in facilitating this expansion, leveraging their expertise to ensure these initiatives resonate with participants and achieve intended outcomes. This position will collaborate closely with the Director of Public and Professional Programs to design programs, strategize for growth, conduct outreach, and assess our effectiveness continuously.
The Assistant Manager will report directly to the Director of Public and Professional Programs and may need to accommodate early morning and occasional weekend work. The institution currently operates under a hybrid work model, combining onsite and remote work, which may evolve based on program requirements. This role is grant-funded and is anticipated to continue through December 31, 2027, with potential for extension based on future funding.
ESSENTIAL FUNCTIONS
- Collaborate with Professional Programs staff to create, deliver, and implement programs that engage a diverse array of professional audiences.
- Design tailored programs for specific groups, encompassing program development, research, presentation creation, execution, and evaluation.
- Act as the primary liaison for assigned partners and programs.
- Build and maintain relationships across various industries to promote and enhance our programming.
- Work alongside the Director of Public and Professional Programs on strategic program development, including onsite, offsite, and virtual offerings.
- Manage logistics such as speaker arrangements, tour guide coordination, and other program details to ensure seamless experiences for all participants.
- Conduct research as needed to support the development of Professional Programs content.
- Perform additional duties as required to support the organization's mission.
QUALIFICATIONS/SKILLS/REQUIREMENTS
- Bachelor's degree or equivalent experience required.
- Comprehensive understanding of the private sector landscape, including industry-specific training needs and organizational structures.
- Demonstrated success in creating impactful programming that aligns with educational and business goals.
- Strong project management capabilities, with the ability to plan, execute, and monitor multiple programs within established timelines and budgets.
- Highly organized, with a strong attention to detail.
- Effectively prioritizes tasks and performs well under pressure.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Exceptional written and verbal communication skills.
- Self-motivated, takes initiative, and works effectively both independently and as part of a team.
- Ability to exercise discretion and represent the Museum with professionalism and integrity.
- Comfortable engaging with diverse audiences.
QUALIFICATIONS/SKILLS DESIRED
- Experience within one of the professional sectors mentioned above.
- Familiarity with the events and historical context of 9/11.
Note: Research indicates that women and people of color are less likely to apply for positions unless they feel they meet all qualifications. We are primarily interested in finding the best candidate for the role, which may include individuals from non-traditional backgrounds. The National 9/11 Memorial & Museum may consider a combination of knowledge, skills, education, and experience to meet minimum qualifications.
REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS
- Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
- Assist with other special projects and events in support of the 9/11 Memorial and Museum, as assigned.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to see, be mobile, and have the ability for two-way communication with the public and staff.
The work environment is an indoor, climate-controlled office setting consisting of cubicles, walled-off offices, and group conference rooms. The noise level in the office environment is typically low. Employees will be required to comply with the organizational Health and Safety Plan. Minimal travel is required.
This job description outlines the responsibilities and qualifications associated with this position and is not intended to be exhaustive. Employees are expected to perform other business-related duties as assigned by their supervisor or management.
The organization reserves the right to modify or reassign job responsibilities, duties, and scheduled work hours as necessary.
The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to fostering an organizational culture that supports our values regarding diversity, equity, inclusion, and accessibility (DEIA). We strive to create a collaborative, open, and equitable environment where staff feel valued and respected for their contributions, professional expertise, and unique perspectives. We encourage and celebrate an inclusive atmosphere where sharing ideas and collaborative problem-solving are welcomed, regardless of one's role or background.
Reasonable accommodations may be made for qualified candidates during the interview process to enable individuals with disabilities an opportunity to interview.
