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Wine Program Manager

2 months ago

New York, New York, United States Estiatorio Milos Full time
Job Overview

The Wine Program Manager is primarily tasked with overseeing our comprehensive wine and beverage offerings. As a key source of wine expertise, this role involves educating patrons and suggesting ideal pairings. The Wine Program Manager collaborates closely with the Restaurant Director to facilitate operational tasks while maintaining the high service standards characteristic of Estiatorio Milos.


Key Responsibilities

  • Oversees all facets of the wine and beverage program, including procurement, inventory management, organization, and cost control.
  • Designs and implements training initiatives for both existing staff and new recruits to enhance their understanding of wine tasting and service.
  • Works in conjunction with management and culinary teams to refresh the wine selection.
  • Assists with daily operational responsibilities, including reporting and the opening/closing of the establishment.
  • Informs guests about our beverage offerings, providing recommendations for wine pairings that complement their meal choices and personal preferences.
  • Ensures that wines are served at optimal temperatures, in appropriate glassware, and that bottles are opened correctly.
  • Models exemplary behavior to cultivate a positive and professional team atmosphere that encourages trust, integrity, and high performance.
  • Offers coaching, constructive feedback, and guidance to the service team to promote continuous development, engagement, and motivation.
  • Welcomes guests with professionalism and a positive demeanor.
  • Proactively addresses guest requests, inquiries, and concerns.

Qualifications

  • At least three (3) years of experience in a sommelier position.
  • Prior experience in a fine dining environment is preferred.
  • Demonstrated knowledge of food and beverage pairings.
  • Strong grasp of pricing strategies, budgeting, and cost management.
  • Proficient in Microsoft Office Suite.
  • Excellent command of English, both written and spoken; proficiency in a second language is advantageous.
  • Outstanding interpersonal, organizational, and team management skills.
  • Ability to work a flexible schedule, accommodating operational needs, including evenings, weekends, and holidays.