Operations Manager

2 weeks ago


St Louis, Missouri, United States Club Fitness Full time
Job Summary

We are seeking a highly motivated and organized Operations Manager to join our team at Club Fitness. As a key member of our operations team, you will be responsible for ensuring that all gyms are consistently clean, functional, and friendly.

Key Responsibilities
  • Ensure consistent service excellence by all team members, resulting in a clean, functional, and friendly environment and culture.
  • Hire, train, encourage team members to deliver Club Fitness' service promise consistently.
  • Provide effective decision-making regarding customer service issues.
  • Heighten, develop, and foster a strong organizational customer service focused team.
  • Contribute to short and long-term strategy planning, including initiatives geared toward organizational excellence.
  • Assist with Club Staff workloads to ensure smooth and efficient business operation.
  • Maintain an organizational culture that attracts, retains and motivates top quality employees.
Requirements
  • High School diploma or GED, required 18 years of age or older, required
  • Previous experience in customer service, hospitality, and leadership preferred
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations with professionalism and a positive attitude
  • Strong multitasking abilities
  • Ability to work varying hours as needed, including evenings, weekends, and holidays
What We Offer

Club Fitness provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.



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