Operations Manager

1 day ago


St Louis, Missouri, United States PDS Health Full time
Operations Manager Trainee

Are you a motivated and organized individual looking to take your career to the next level? Do you have a passion for leadership and a desire to learn and grow with a dynamic team? We are seeking an Operations Manager Trainee to join our team at PDS Health

About the Role

The Operations Manager Trainee is a key position within our organization, responsible for gaining a comprehensive understanding of the skills and company knowledge required to independently run a financially viable PDS supported dental office. As an Operations Manager Trainee, you will be responsible for engaging in and owning your professional development through completing the OM Development Program, while being supported by your direct supervisor.

Key Responsibilities
  • Model Company Culture: Demonstrate a deep understanding of our company culture, values, and standards, and actively promote a positive and productive work environment.
  • Team Management: Assess, hire, and retain top talent through comprehensive training, supervision, counseling, and coaching.
  • Issue Resolution: Analyze and resolve staff and patient issues in a timely and effective manner.
  • Operational Execution: Execute the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist.
  • Revenue Growth: Drive year-over-year revenue and profit growth.
  • Expense Management: Manage expenses to achieve monthly goals and budget.
  • Cash Management: Show proficiency and adherence to cash management and accounting protocols.
  • Leadership Development: Develop and implement strategies to improve team performance and achieve business objectives.
  • Communication: Maintain open and transparent communication with direct supervisors and team members.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Five or more years of related work experience in operational management.
  • License: Valid driver's license and automobile insurance.
  • Travel: Ability to travel to multiple offices per day, with reliable means of transportation.
Preferred Qualifications
  • Education: Associate degree or Bachelor's degree.
  • Experience: Five or more years of experience leading a team, mentoring, and coaching subordinates.
Knowledge, Skills, and Abilities
  • Results-Oriented: Proven track record of achieving results and meeting commitments.
  • Effective Team Builder: Ability to build and lead high-performing teams.
  • Patient Advocate: Passionate about delivering exceptional patient care and service.
  • Process Focused Operator: Detail-oriented and organized, with a focus on process improvement.
  • Financial Acumen: Strong understanding of financial principles and metrics.
  • Influencer: Ability to influence and motivate others to achieve business objectives.
Work Environment

The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job. This is primarily a sedentary office classification, but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances.

Benefits
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • 401K
  • Paid Time to Volunteer in Your Local Community


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