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Operations Manager

2 months ago


St Louis, Missouri, United States HZ Ops Holdings Full time

The Operations Manager at HZ Ops Holdings is responsible for ensuring that all operational standards governing food preparation, service, sanitation, cleanliness, security, employee appearance and conduct are adhered to. This requires supervising employees to prepare high-quality food, to provide customers with courteous, efficient service in clean, well-maintained surroundings. Two other important functions are soliciting customer feedback and resolving customer complaints. The Operations Manager oversees shift procedures for opening, operating and closing restaurants.

Key Responsibilities

  • Supervise employees to prepare high-quality food and provide excellent customer service
  • Ensure cleanliness and sanitation standards are met
  • Solicit customer feedback and resolve complaints
  • Oversee shift procedures for opening, operating and closing restaurants

Requirements

  • Requires 6-12 months of food management experience

What We Offer

  • A dynamic and fast-paced work environment
  • Opportunities for career growth and development