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Healthcare Customer Service Representative

4 weeks ago

San Francisco, California, United States HealthCare Support Full time
{"title":"Healthcare Customer Service Advocate","description":"Job Title: Healthcare Customer Service Advocate

HealthCare Support is seeking a skilled Healthcare Customer Service Advocate to join our team.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to handle incoming calls regarding benefits, eligibility, and claims status. The ideal candidate will provide assistance to members and providers, ensuring a positive experience for all.

Responsibilities:
  • Handle incoming calls and provide assistance to members and providers.
  • Provide information on benefits, eligibility, and claims status.
  • Assist with resolving issues and concerns.
  • Work collaboratively with the team to achieve goals and objectives.
Requirements:
  • High School Diploma or equivalent.
  • At least 6 months of call center experience.
  • High-speed internet access (100 MBPS or higher download, 10 MBPS or higher upload).
  • Computer proficiency and typing speed of at least 30 WPM.
Preferred Qualifications:
  • Managed Care Organization experience.
  • Bilingual in Spanish and English.
Benefits:
  • Immediate enrollment in Health Insurance.
  • Dental Insurance.
  • Life Insurance.
  • Employee Assistance Program (EAP).
  • Access to Investment Accounts.
  • Career and educational tools within our Ingenovis ACT (Advocacy) Program.
Pay Details:

$19.64 - $19.64 an hour.

If you are interested in this opportunity, please click the link below to apply.

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