Multilingual Property Operations Manager
3 weeks ago
Why Choose Horizon Develop Build Manage?
We are proud to be recognized as a Top Workplace, rated in the Top 5% by our employees for employee appreciation.
- Supportive Environment: Our team is committed to creating a positive and inclusive work atmosphere where everyone feels valued and supported.
- Meaningful Work: As a Property Manager, you will have the opportunity to make a real difference in the lives of our residents every day.
- Strong Values: We believe in honesty, integrity, respect, and compassion, and we expect our team members to embody these core principles in their work.
- Growth Opportunities: We are committed to helping our team members succeed and grow in their careers, with opportunities for professional development and advancement.
- Commission Opportunities: Our competitive lease-up commission schedule is designed to reward your success and provide a tangible incentive for achieving your goals.
As a Property Manager with Horizon Develop Build Manage, you will be responsible for supporting the overall operations of our properties, including leasing and marketing, management, maintenance, and resident issues and customer service. This is a unique opportunity to work with a dynamic and growing company that is committed to excellence in all aspects of its business.
Key Responsibilities:
Leasing and Marketing:
• Utilize selection and retention strategies to maintain 100% occupancy level
• Maintain knowledge and awareness of property competition and other conditions affecting leasing and operations
• Complete all apartment tours, open houses, orientations, and marketing events
• Conduct showings for interested prospects and track weekly leasing and follow up with potential residents
Management:
• Monitor income and operating expenses to meet budgetary goals and increase net operating income
• Prepare annual operating budgets and recruit, hire, evaluate, and discipline direct reports
• Maintain personnel records, conduct timely reviews, and ensure adequate staffing
Maintenance:
• Oversee on-site maintenance staff, delegate work orders, and assist in prioritizing schedule
• Supervise prompt scheduling of maintenance work and make regular follow-up inspections
• Make recommendations for physical repairs, replacements, and improvements
Resident Issues and Customer Service:
• Oversee the general harmony and community atmosphere among residents and handle all resident issues and complaints
• Issue 5-day/14-day notices and monitor resident delinquencies and accounts
Requirements:
Education: Minimum high school diploma or equivalent, Bachelor's Degree preferred
Experience: Prior property management experience required, preferably in a leadership role
Bilingual in Spanish Required
Customer Service Experience: Essential
Leasing Experience: Must have leasing experience
Fair Housing Training: Required
Ability to Work with the Public: Ability to work with the public and senior citizens
Ability to Plan and Conduct Recreational Activities: Ability to plan and conduct recreational activities
Ability to be Sensitive to the Needs of Others: Ability to be sensitive to the needs of others
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