Food Hall Operations Manager

18 hours ago


Milwaukee, Wisconsin, United States New Land Enterprises Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Crossroads Collective Food Hall team. The ideal candidate will have a proven track record of success in managing high-volume food and beverage operations, with a strong focus on customer service, financial management, and team leadership.

Key Responsibilities
  • Oversee the overall financial health and operational efficiency of the Crossroads Collective Food Hall, including Pharmacy Bar and Shanghai Speakeasy.
  • Build and maintain strong relationships with vendors, team members, and guests to drive revenue growth and ensure exceptional customer experiences.
  • Develop and execute marketing campaigns and activations to increase brand awareness and drive sales.
  • Manage the hiring, training, and development of team members, including bar leads, bartenders, dish support leads, and social media specialists.
  • Conduct regular property inspections and ensure that the physical aspects of the property and amenities meet established standards for safety, cleanliness, and appearance.
Requirements
  • High school diploma required; bachelor's degree preferred.
  • 2+ years of experience as a General Manager in a hotel or restaurant, with a minimum of 2+ years of P&L responsibility managing at least a one million dollar budget.
  • Strong organizational and interpersonal skills, with the ability to work in a fast-paced, changing environment.
  • Ability to identify opportunities for cost efficiencies and drive revenue growth through marketing campaigns and activations.
Benefits
  • PTO (paid time off) policy: two weeks paid time off per year, which is a combination of vacation and sick time.
  • 401K matching: 3% company match.
  • Partial health insurance reimbursement through the Marketplace.
  • Employee discounts on housing: 10% off monthly rent at any New Land apartment.


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