IT Support Specialist
1 day ago
At Mastech Digital, we are seeking a highly skilled and customer-focused IT Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.
Key Responsibilities:Technical Support:- Provide first-level technical support for hardware, software, and network-related issues.
- Assist employees with troubleshooting and resolving technical problems.
- Perform routine maintenance tasks to ensure the optimal performance of our IT systems.
- Monitor and troubleshoot system issues to prevent downtime.
- Manage and maintain an accurate inventory of company IT assets.
- Ensure that all IT assets are properly configured and up-to-date.
- Communicate effectively with employees to understand their technical needs and provide timely support.
- Document and track technical issues and resolutions.
- Comprehensive knowledge of PC hardware and software configurations.
- Proficiency in Microsoft Windows, networking, anti-virus software, email platforms, and Microsoft Office Suite.
- Strong analytical and problem-solving skills.
We are looking for a highly motivated and detail-oriented individual who is passionate about providing excellent customer service and technical support. If you are a team player with a strong technical background and excellent communication skills, we encourage you to apply for this exciting opportunity.
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Client Support Specialist
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IT Support Specialist
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IT Support Specialist
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Technical Support Specialist
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IT Support Specialist
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Healthcare Support Specialist
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Healthcare Support Specialist
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Technical Support Specialist
3 weeks ago
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Legal Support Specialist
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Medical Support Specialist
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Junior Customer Support Specialist
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