Retail Service Advisor
2 weeks ago
Position Title: Sales Consultant
Job Overview
The Sales Consultant plays a crucial role in enhancing the customer journey across various business sectors, including retail, rental, and custom services. Success in this position requires a commitment to fostering a customer-centric culture, ensuring that every interaction delivers an exceptional experience. The Consultant is expected to work collaboratively within a high-performing team, demonstrating trust and dedication to achieving results. Adaptability to new initiatives and contributing positively to the workplace culture are essential aspects of this role.
Key Responsibilities
- Exhibit effective selling techniques for retail and custom clothing, as outlined in training materials.
- Encourage teamwork and actively participate in collaborative selling efforts.
- Establish and nurture customer relationships from the initial greeting through follow-up communications.
- Monitor and contribute to the store's sales performance and metrics, while achieving personal sales targets.
- Assist customers with alterations, ensuring accurate fittings and providing alteration recommendations when necessary.
- Support inventory management by receiving shipments and organizing merchandise according to company standards.
- Participate in visual merchandising tasks, adhering to brand guidelines.
- Help maintain the security of company property and report any discrepancies in inventory.
- Engage in stock counts as requested and communicate any issues to management.
- Collaborate effectively with team members to achieve collective goals and maintain a positive work environment.
Physical and Mental Requirements
Applicants should be able to perform physical tasks such as bending, lifting, and standing for extended periods. The role may require reaching for merchandise and operating a cash register. A commitment to maintaining a harassment-free workplace is essential, along with adherence to company policies regarding discrimination.
Equal Opportunity Employer
Our organization values diversity and provides equal employment opportunities to all candidates without regard to any protected status under the law.
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