Programs Coordinator
19 hours ago
We are seeking a highly organized and detail-oriented Programs Coordinator to support the delivery of resident programs and services across our portfolio. The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
Key Responsibilities- Program Oversight
- Manage relationships with a portfolio of service providers to ensure high-quality program delivery
- Evaluate existing programs to ensure they meet resident needs and funding requirements
- Manage program schedules and outreach activities to maximize engagement
- Support the development and monitoring of program budgets for each property
- Hold partners accountable for regular program data submission and contract compliance
- Support the customization and use of Salesforce for program management
- Lead regular check-in meetings with service providers and host quarterly webinars to promote knowledge sharing and best practices
- Lead bi-annual service provider reviews to assess program outcomes and compliance
- Administration
- Support the team in meeting annual departmental goals and performance metrics
- Regularly update Salesforce with contract and program details to ensure proper documentation and filing for compliance reporting
- Activate and deactivate user accounts for the Provider Portal and provide training and support to new users
- Review and create service provider contracts, and compile reports for annual reporting requirements
- Onboard and train new service providers and property managers to ensure successful programming
- Special Projects
- Participate in the development and implementation of business process improvements to enhance program delivery and efficiency
- Lead the implementation and ongoing success of grant-funded programs and special initiatives
- Collaborate with the team to lead internal projects, such as quarterly report generation and provider reviews
- Bachelor's degree or equivalent experience in a relevant field
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to work independently and take initiative
- Flexibility, resourcefulness, and creativity
- Valid driver's license and ability to travel as needed
- Proximity to BRIDGE HQ or one of our satellite offices
- Experience in event planning or other multi-tasking roles
- Experience with Salesforce or other database management systems
- Bilingual in Spanish, Chinese, Russian, Vietnamese, or Farsi
- Experience working in or with nonprofit organizations
- Knowledge of regional social service agencies, property management, or low-income populations
BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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