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Customer Service Representative

2 months ago

Oak Brook, Illinois, United States Vaco Full time
Customer Service Associate Opportunity

Vaco is partnering with a leading Food Manufacturing company to find a skilled Customer Service Associate to join their dynamic team. As a key member of the team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:

  • Provide top-notch customer service via phone, email, and live chats
  • Answer customer inquiries regarding order status, payment information, and product details
  • Assist with de-escalation calls and resolve customer complaints
  • Utilize MS Office suites, SAP, and other CRM systems to manage customer interactions

Requirements:

  • Over 3 years of customer service experience
  • Experience working in the food manufacturing or production industry
  • Strong communication and problem-solving skills

About the Company:

Vaco is an Equal Opportunity Employer committed to diversity and inclusion. We value a diverse workplace and encourage applications from qualified candidates from all backgrounds.

Compensation:

The salary range for this role is $21/hour, with potential for discretionary bonuses. Compensation may vary based on individual qualifications and experience.