Retail Operations Manager III

6 days ago


Middletown, Pennsylvania, United States Compass Group Careers Full time
Job Summary

Job Title: Retail Operations Manager III

Job Summary: As a Retail Operations Manager III, you will be responsible for supporting the General Manager or Director in the overall success of the operation. This includes adhering to the client's culture and guidelines, the Health Departments regulations, and company's standards & policies. This position also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client.

Key Responsibilities
  • Manage Daily Operations: Oversee the day-to-day service of the operation, ensuring seamless execution of retail services.
  • Plan and Supervise Special Functions: Coordinate and supervise special events, functions, and promotions to drive sales and customer engagement.
  • Manage Cash Controls and Payroll: Maintain accurate records of cash transactions, payroll, and employee benefits.
  • Direct and Train Staff: Lead and develop a team of retail staff to provide exceptional customer service and achieve sales targets.
  • Complete Reports: Prepare and submit regular reports on sales, customer feedback, and operational performance.
Requirements
  • Experience: 2 years of retail operational management experience, preferably in food service, hospitality, or related industries.
  • Education: Associate's degree or equivalent experience.
  • Skills: Proficient in MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Strong communication, leadership, and problem-solving skills.
Benefits

Compass Group Careers offers a comprehensive benefits package, including: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), and more.

About Compass Group: Compass Group is a leading foodservice company, committed to delivering exceptional customer experiences and driving business growth.



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