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Food Service Operations Manager

2 months ago


Middletown, Pennsylvania, United States Compass Group, North America Full time
Job Summary

As a Food Service Operations Manager with Compass Group, North America, you will play a critical role in ensuring the success of our food service operations. This position is responsible for coordinating the activities of other food-service employees, creating an enjoyable dining experience for customers, staff, and visitors.

Key Responsibilities:
  • Provide Quality Customer Service: Provide one-on-one attention to detail, ensuring a positive experience for all customers.
  • Oversee Food and Beverage Operations: Participate in the preparation and service of food and beverage items, adhering to company standards for presentation, sanitation, safety, and portion control.
  • Menu Planning and Execution: Help plan menus, ensuring they meet customer preferences and dietary needs.
  • Meal Service and Supervision: Ensure timely and efficient meal service, supervising the serving of meals and maintaining a clean and safe dining environment.
  • Employee Training and Development: Train employees, assign and coordinate work to promote efficiency and excellence in food and service.
  • Work Procedures and Scheduling: Determine work procedures, prepare work schedules, and expedite work flow to meet customer demands.
  • Reporting and Cash Handling: Use proper systems for completion of required daily/weekly/monthly reports, including inventory-cash reports, production records, payroll, and time-keeping. Responsible for proper cash handling, adhering to company policies and procedures.
  • Supply Chain Management: Order food and other necessary supplies from approved sources or purveyors, ensuring timely delivery and quality.
  • Sanitation and Safety: Direct and participate in the overall sanitation and safety of the facility and employees, adhering to company standards and government regulations.
  • Employee Selection and Orientation: Help select and orient employees, overseeing staff training in areas of responsibility.
Benefits:

As an associate of Compass Group, North America, you will be offered a comprehensive benefits package, including:

  • Retirement Plan: A competitive retirement plan to ensure your financial security in the future.
  • Associate Shopping Program: Discounts on food, merchandise, and services, making your dollars go further.
  • Health and Wellness Programs: Access to health and wellness programs, promoting a healthy work-life balance.
  • Discount Marketplace: Exclusive discounts on products and services, saving you money on everyday items.
  • Pet Insurance: Coverage for your furry friends, providing peace of mind and financial protection.
  • Voluntary Benefits: Optional benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.
About Compass Group:

Compass Group is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.