Service Desk Team Lead

Fawkes IDM is seeking an experienced IT Service Desk Team Lead to join our team. The successful candidate will oversee the day-to-day operations of our Service Desk, providing exceptional customer service to our staff and ensuring timely resolution of technical issues.Job DescriptionAs an IT Service Desk Team Lead at Fawkes IDM, you will be responsible for...

Job DescriptionLawyers On Demand, a Consilio company, is seeking a Service Desk Lead to join our team. The successful candidate will be responsible for leading the service desk team, providing technical support to staff and clients, and contributing to the development of process improvements.This is an excellent opportunity for a professional with experience...

Job DescriptionWilliams & Connolly LLP is seeking a skilled IT professional to oversee the Help Desk operations. As a key member of our IT team, you will be responsible for managing a team of technical support specialists and ensuring seamless delivery of services to our end-users.Key Responsibilities:Oversee procedures related to help request...

Job DescriptionAshburn Consulting, a leading IT solutions provider in the Washington, DC metropolitan area, is seeking a highly skilled Help Desk Team Lead to oversee daily help desk activities. As a key member of our team, you will be responsible for ensuring timely incident, request, and escalation management.Main Responsibilities:Oversee daily help desk...

About the RoleWe are seeking an experienced IT Support Manager to join our team in Washington DC. As a Technical Service Desk Specialist, you will be responsible for overseeing the Help Desk operations, providing crucial support to our clients, and ensuring efficient resolution of IT issues. This role requires a strong technical background, excellent...

Key ResponsibilitiesAs a Technical Service Desk Specialist at The ACI Group, Inc., you will be responsible for:Leading the Help Desk team in providing Tier 1 and Tier 2 IT Service Desk support for our clients.Oversighting the response to service requests via telephone, email, voicemail, and direct walk-ups.Troubleshooting a variety of technologies, including...

We are seeking a highly skilled technical professional to lead our Technical Support Team as a Technical Support Team Lead. In this role, you will oversee the daily operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports directly to the IT Department.About the RoleLead the...

Key ResponsibilitiesThe Help Desk Team Lead will work closely with the User Services Manager to provide direction and assistance to the Helpdesk Team while ensuring outstanding customer support. This role involves coordinating and scheduling Helpdesk technician work, identifying opportunities to optimize and enhance Helpdesk services, and maintaining the...

BlueWater Federal Solutions, a leading provider of federal services, is seeking an experienced IT Service Desk Support Specialist to join our team in supporting the Department of Energy program.We are looking for a talented individual with strong analytical and problem-solving skills to provide Tier 1 and Tier 2 Help Desk support to our user community. The...

Job SummaryWe are seeking a skilled IT Service Desk Specialist to join our team in Columbia, SC. The successful candidate will provide exceptional customer service and technical support to our end-users, ensuring seamless resolution of software and hardware incidents.About the RoleThis is a 50% on-site position, requiring strong communication skills and...

TekSynap is a fast-growing high-tech company that requires a skilled Technical Support Team Lead to manage our help desk operations in Naval District Washington, DC. The successful candidate will oversee the planning, coordination, and execution of technical support services to meet the needs of our customers.This role requires a strong understanding of the...

**About Excel Fitness**We are a dynamic and growing fitness franchise with over 90 locations across six states, including Texas, North Carolina, Oklahoma, and Arkansas.**Salary:** Our Front Desk Team Members earn an attractive salary of $42,000 - $100,000 per year, depending on their level of experience and performance. With opportunities for advancement,...

Job Title:Operational Team Lead - Janitorial ServicesAbout the Role:We are seeking an experienced Operational Team Lead to join our team at Environmental Service Systems, LLC.Job Description:The Operational Team Lead will be responsible for overseeing the overall coordination and supervision of Project Managers and individual sites. This role requires...

About the RoleThe Enterprise Service Desk Specialist II will be responsible for troubleshooting, managing help desk support requests for IT hardware, software, and applications, and ensuring accurate documentation of issues. The Specialist will also supervise and guide support staff to ensure the highest level of service delivery.

Estimated Salary: $85,000 - $110,000 per yearResponsibilitiesManage 24x7x365 Technology Service Desk operations, ensuring high-quality, customer-centric IT support services.Oversee Tier I and Tier II support for nearly 300 custom and COTS system applications, including incident response, resolution, and escalation.Provide advanced technical support for...

Key ResponsibilitiesManage the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.Supervise the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-quality customer service to our staff and...

About Dasmen Residential's Team:We are a dynamic and growing company seeking a dedicated Service Desk Representative to join our team in Columbia. As a valued member of our team, you will play a crucial role in providing exceptional customer service to our tenants through various communication channels.Key Responsibilities:Respond to tenant inquiries in a...

We are DirectViz Solutions, LLC, a global IT support operation that provides customer-focused IT support services to over 65,000 users across more than 1,800 global locations. We are seeking a highly skilled and motivated Program Manager Training Lead to oversee and enhance training programs supporting a 24x7x365 Technology Service Desk (TSD).This position...

Job DetailsWe are seeking a highly skilled Remote Technical Assistance Engineer to join our team at DP Solutions. This role involves providing expert technical support and solutions to customers.ResponsibilitiesSolve complex technical issues by analyzing customer complaints and developing efficient resolutions.Work closely with internal teams to ensure...

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community.We are seeking an IT Service Desk Support Lead to join our dynamic program team of IT leaders and partners in Washington, DC. This hybrid onsite/remote...